Shipping Policy

Delivery area

We only deliver within the United States now, but we are planning to ship our products to Canada and Mexico in the near future. 

Processing and shipping time

You’ll receive a shipping confirmation email after placing your order and another email with a tracking number when your package is shipped out. Please check your junk mail if you can not find the confirmation email.

Orders are processed and shipped on business days only (Monday through Friday, excluding holidays). Orders placed by 4PM PDT will be shipped out the same business day. 

Orders placed on holidays or weekend days will be processed the following business day.

Please refer to the table below to see your delivery time

         Orders Placed On

        Package Will be Shipped Out On 

         Mon – Fri Before 3PM PDT

        The Same Business Day

         Mon – Thur After 3PM PDT

        The Next Business Day

         Fri After 3PM PDT & Sat – Sun

        The Next Available Business Day (Monday)    

The shipping ETA depends on the area and carrier. But normally USPS First Class Shipping takes 5-7 Business Days and USPS Priority shipping Shipping takes 3-5 Business Day

Please note that we could only guarantee we shipped out your package on time but there is nothing we could do after your package was shipped out. We can not change the shipping address nor control the delivery time of the carrier.

If you never receive your package / package lost, please see our Package Lost Policy

We are committed to providing the best vaping experience for our customers here at

Please do not hesitate to contact us by 



Website Tidio Live Chat 

if you have any concerns or questions. We are more than happy to help you and we will respond fast!

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