Exchanges and Returns Policy

Exchanges and Returns

Due to the safety concerns of our staff members and customers, all items from our online store are sold on a non-returnable and non-exchangeable basis unless defective. Please place your order carefully.

We do not accept any exchange or returns for the following situation:

I bought the wrong product; I do not like the flavor I got; I bought more items than I needed; I no longer need it anymore.

However, if there is anything wrong with your order, please feel free to contact us with your order number by

  • Email: [email protected]
  • Instagram: @Kissyvape
  • WeChat: @Kissyvape
  • Tidio Live Chat (We are online 9 AM – 12 AM PST 365 days)

We are committed to providing the best vaping experience for our customers here at Kissyvape.com, and we are more than happy to help you out with your problem.