Exchanges and Returns Policy

Exchanges and Returns

Due to the safety concerns of our staff members and customers, all items from our online store are sold on a non-returnable and non-exchangeable basis unless defective. Please place your order carefully.

We do not accept any exchange or returns for the following situation:

I bought the wrong product; I do not like the flavor I got; I bought more items than I needed; I no longer need it anymore.

However, if there is anything wrong with your order, please feel free to contact us with your order number by

  • Email:
  • Instagram: @Kissyvape
  • WeChat: @Kissyvape
  • Tidio Live Chat (We are online 9 AM – 12 AM PST 365 days)

We are committed to providing the best vaping experience for our customers here at, and we are more than happy to help you out with your problem.