Exchanges and Returns

Unfortunately, due to the safety concerns of our staff members and customers, we do not accept any exchange or returns at this moment. However, if there is anything wrong with your order, feel free to contact us by
  • Email [email protected]
  • [email protected]
  • [email protected]
  • Tidio Live Chat (We are online 9 AM – 12 AM PST 365 days)

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


We are committed to provide the best vaping experience for our customers here at We are more than happy to help you with your problem and we will respond ASAP!